Privacy Policy

Last Updated: 2/2/2026

At BIG ITINERARY ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel planning application.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information
• Travel preferences and destinations
• Payment information (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you use our application, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Log data (access times, referring URLs)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our travel planning services
• Processing transactions and sending related information
• Sending technical notices, updates, security alerts, and support messages
• Responding to your comments, questions, and customer service requests
• Personalizing your experience and improving our services
• Analyzing usage patterns to enhance user experience
• Complying with legal obligations

3. Information Sharing

We may share your information in the following circumstances:

• With Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, data analytics, hosting).
• For Legal Reasons: We may disclose information to comply with legal obligations, protect our rights, prevent fraud, or ensure safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
• With Your Consent: We may share your information with your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Object to processing
• Withdraw consent

To exercise these rights, please contact us at contact@bigitinerary.com.

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect information, enhance your experience, and analyze usage. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our application.

7. Third-Party Services

Our application may contain links to third-party websites or integrate with third-party services. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you use.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.